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Passengers     Group Travel

To assist with on-time departures for you and fellow passengers on your flight, we recommend the following check-in and gate arrival times prior to scheduled departure time. While we will try to accommodate the arrival of delayed passengers, however, failure to meet these deadlines may result in the cancellation of your reservation. For the comfort and convenience of all other passengers, we are unable to delay departures for a late-arriving passenger.

Recommended
Check-In Time
60 minutes
Check-In
Deadline
30 minutes
Boarding Gate
Deadline
20 minutes




Other check-in preparations:
  • For passengers 16 years of age and older, present proper picture ID at check-in.
  • You may present a copy of your reservation to the check-in agent, however this is not a requirement.
  • Ensure your carry-on and checked baggage does not exceed the allowable maximums by first checking out our Baggage Information.
  • If you have any special needs or are checking in an unaccompanied minor, please be sure to advise our Reservations Department at 1-800-839-2256 at least 24 hours prior to departure. Please identify these needs to the agent immediately upon check-in.
  • If checking in an unaccompanied minor, please allow extra time at check-in for the completion of required documents.
  • Please ensure you have identification on all of your baggage. It is recommended that identification be placed inside the baggage as well.